Business Process Manager We are looking for a high performing Business Process Manager who has experience designing, implementing and managing a Business Process Management System that continually improves operational efficiency. You'll review business processes and the delivery of our products and services to our customers and partners in a cross functional role across all departments. Reporting directly to the executive team, you will report on KPI's and relevant metrics. You'll be a key influencer, promoting a culture of process improvement and possessing strong leadership qualities and commercial awareness. You'll display strong analytical skills and be experienced in using performance data to drive continuous improvement. As we move into the 'new normal', you will ideally have experience of evaluating and managing processes across both co-located and highly distributed teams. About CDL: CDL is one of the UK's leading software development houses, employing over 600 people at its campus in Stockport. It has a consistent track record in the high-volume retail insurance sector. CDL has spearheaded developments in the aggregator, web and telematics space, including connected home, enrichment and self-service solutions. As a result, the company's robust and innovative technologies have enabled its customers to thrive in the highly competitive UK insurance marketplace. We've built a collaborative and creative culture where we employ agile techniques to deliver our pace-setting applications. We pride ourselves on being part of a collaborative, inspiring working environment, with our employees at the heart of our company.

Platform Services Engineer CDLs Cloud Platform is ever evolving and improving. There is lots to do from governance to automation, pipelines and containers with a focus on iteration constant review and improvement. An ideal environment for someone to show initiative, collaboration and a willingness to get involved. We are looking for a professional Platform Services Engineer with the passion and initiative to learn new things. Experience within the IT industry and a good working knowledge of AWS is required. You will have a large amount of autonomy to learn and get involved, a clear and meaningful purpose, the backing to learn all things cloud and improve the CDL cloud platform. You will also have the support and freedom to employ industry-leading engineering practices, with a clear focus on customer needs, internal and external. As a member of the platform team specialising in cloud technology, you will be responsible for delivering and developing capabilities in our platform in order to sustain a high-performance, reliable and scalable cloud platform for our internal and external customers. You will work in the Platform Team supporting application development teams, operations teams, DevOps teams and other business functions by providing the cloud platform, reusable infrastructure as code modules, best practices, guidance around architecture and the cloud in general. You will work with terraform to help develop our cloud platform looking for new ways to automate and include integration tests to provide confidence that with each release the infrastructure will meet the highest quality standards. You will not be afraid to challenge ideas, opinions and to ask questions to help you learn and to avoid pitfalls and inefficient solutions. About CDL: CDL is one of the UK's leading insurance software houses, employing over 600 people at its campus in Stockport. It has a strong track record in the high-volume retail insurance sector. As a result, the company's robust and innovative technologies have enabled its customers to thrive in the highly competitive UK insurance marketplace. We've built a collaborative and creative culture where we employ agile techniques to deliver our pace-setting applications. We like to work in small, focused groups so you're always learning from people around you and you feel a part of the success of each project you are involved with. **Due to the pandemic - This role will initially be starting in a fully remote capacity until we return to our office campus **

Senior DevOps Engineer Are you an experienced DevOps Engineer who is looking to work within a Micro-Services environment on the latest cloud technologies? Would you like to be part of an inspiring collaborative culture? What you'll do We are looking for a Senior DevOps Engineer who can drive the delivery of continuous pipeline and develop and support our AWS cloud environment. This is a technology driven role where your DevOps experience will aid us in designing, supporting, maintaining and configuring CDL products. You will be working with Microservices architecture, based in Amazon Web Services, integrating with Elastic Stack and monitoring tools. As a Platform Engineer, you'll be automating processes using Terraform, scripting in Python and Bash, creating EC2 instances or using Elastic Stack powerful features such as Kibana and Logstash. This is an ideal career opportunity for a Senior DevOps engineer who enjoys working within a collaborative, autonomous environment, whilst applying their wealth of experience. Online training tools are available, and we'd be happy to send you on conferences, training courses, to enhance your knowledge, and experience, where applicable. You will be supporting and improving current DevOps pipelines and working to automate current manual processes. Providing documentation and working with other team members to implement the solutions will be a key part of the role. About CDL: CDL are one of the UK's leading insurance software houses, we are a privately owned company that has experienced continuous year on year growth and we employ over 600 people at our campus in Stockport. We are a certified UK top employer by the Top Employers Institute and are constantly striving to provide our employees with the best working environment and conditions. We have a strong track record in the high volume retail insurance sector. We have spearheaded development in the aggregator, web and telematics space, including connected home, enrichment and self-service solutions. As a result, the company's robust and innovative technologies have enabled our customers to thrive in the highly competitive UK insurance marketplace. We've built a collaborative and creative culture where we employ agile techniques to deliver our pace-setting applications. We like to work in small, focused groups so you're always learning from people around you and you feel a part of the success of each project you are involved with.

Technical Author Are you a Technical Author who is looking for a new challenging role? Do you enjoy working within an agile environment and looking to work as part of an innovative, collaborative culture? We are looking for a Technical Author who has experience within a software delivery function, who can contribute to the delivery of high-quality product documentation to our customers. You will be involved in a range of our software products and you will take real ownership of the production and maintenance of the product and user guides, release notes and product enhancements. Working closely with the product, development and support teams to create reference materials to understand features and functionality of the software. Joining our Service Management department, you will have a strong customer focus and excellent communication skills. We are looking for a Technical Author / Writer who can create and review technical documentation aimed at a variety of audiences, ensuring the correct language is applied. Your role will have a strong focus towards the continuous delivery, driving improvements you will ensure deadlines are met. About CDL CDL has established its position as a market leader in the highly competitive retail insurance sector by consistently creating powerful enterprise software solutions that deliver competitive and innovative advantage to our customers. We have built a collaborative and creative culture where we employ agile techniques to deliver our pace-setting applications. We like to work in small, focused groups so you are always learning from people around you and you feel a part of the success of each project you are involved with.