Platform Engineer Are you a Platform Engineer who enjoys working with the latest technologies in a fast paced, challenging environment? Do you have a talent for troubleshooting problems, delivering new and innovative solutions, a desire to learn and develop yourself whilst supporting others? We are looking for a Platform Engineer to support our flag ship Strata applications and components. You'll build, deploy and support environments and applications. We are a fast-paced operations team, responsible for building, configuring, monitoring and supporting solutions from development through to production. Automation is key to everything we do and we're looking for individuals to help us deliver this, you will use tools such as Puppet, Vagrant, Jenkins, Kubernetes and Elastic for a start. You'll be working alongside developers to help maintain a smooth delivery pipeline, project managers to deliver innovative solutions and service management to ensure solutions meet our clients expectations. You'll be involved in: Developing, enhancing and supporting our cloud solutions, ensuring our cloud solutions are robust enough to be destroyed and re-built overnight without anyone noticing. Developing, enhancing and supporting our on-prem and self-hosted solutions, providing seamless service. Supporting LIVE clients with the aim to resolve issues as promptly as possible but with an eye on making things better. Using Elastic you will monitor platforms to ensure we have as much information available as early as possible. Supporting clients out of hours with Severity 1 issues and play your part in delivering upgrades throughout the night About us: CDL is one of the UK's leading insurance software houses, employing over 600 people at its campus in Stockport. It has a strong track record in the high volume retail insurance sector, with clients including Ageas Retail, Swinton Insurance, Tesco Bank, iGO4 and John Lewis, to name a few. CDL has spearheaded developments in the aggregator, web and telematics space, including connected home, enrichment and self-service solutions. As a result, the company's robust and innovative technologies have enabled its customers to thrive in the highly competitive UK insurance marketplace. We've built a collaborative and creative culture where we employ agile techniques to deliver our pace-setting applications. We like to work in small, focused groups so you're always learning from people around you and you feel a part of the success of each project you are involved with.
Service Desk Technician Are you a Service Desk Technician who enjoys solving problems? Do you have excellent customer service skills and are looking for a move into an IT Service Desk Role? We want to hear from you! As a Service Desk Technician, the key focus to your role will be to resolve CDL application and product incidents, reported by clients. Working to agreed SLA's you will provide thorough investigation to find the root cause of problems. You will help diagnose technical faults with the applications through resolution, within agreed SLA's. We are looking for a Service Desk Technician who has excellent problem solving skills with the ability to understand client problems and the impact it has on a client's activities. There will be a strong customer service focus to your role and communication skills are essential, ensuring you are building and maintaining excellent customer relationships. You will be responsible for assisting with incident and problem escalation, analysing information and identifying problems effectively, escalating to team leaders and managers where necessary. You will keep up to date with technology, be motivated in your own personal development, including setting goals and objectives aligned with the business values. About CDL CDL are proud to achieve the Top Employer 2019 for the third year running! We are looking for talented people to join us on our journey. CDL has established its position as a market leader in the highly competitive retail insurance sector by consistently creating powerful enterprise software solutions that deliver competitive and innovative advantage to our customers. We have built a collaborative and creative culture where we employ agile techniques to deliver our pace-setting applications. We like to work in small, focused groups so you are always learning from people around you and you feel a part of the success of each project you are involved with.
Senior DevOps Engineer - Contract We are looking for a Senior DevOps Engineer to join us on a contract basis to work on one of our new digital solutions, this will be for a 3 Month period with the possibility to extend beyond this. This is an ideal opportunity for an experienced Contract Senior DevOps Engineer who is looking for an exciting project to work on implementing a new communication platform solution to a large client. What you'll do: As a Senior DevOps Engineer, you will be working on the support and delivery of Cloud based pipelines for our new flagship digital products. You will be closely involved in projects to deliver our new mobile app and our state-of-the-art communication platform technology. You will be involved with the deployment and automation of the Cloud based platform, automating application configuration through APIs. About CDL: CDL are one of the UK's leading insurance software houses, we are a privately owned company that has experienced continuous year on year growth and we employ over 600 people at our campus in Stockport. We are a certified UK top employer by the Top Employers Institute and are constantly striving to provide our employees with the best working environment and conditions. We have spearheaded development in the aggregator, web and telematics space, including connected home, enrichment and self-service solutions. As a result, the company's robust and innovative technologies have enabled our customers to thrive in the highly competitive UK insurance marketplace.