Internal Vacancies Career development and progression within CDL is celebrated. All our employees, wherever they work are part of the CDL team and we want to keep our talented workforce in the business. If you are looking for a different experience or want to develop your skills in other areas - or are looking to stretch what you do at the moment even more then discuss your plans with your Line Manager during your performance review or one-to-ones.
Software Developer in Test Are you passionate about quality and testing software with an Agile mindset? Do you care about 'building the right thing' and 'building the thing right'? Does being part of an innovative culture inspire you? Are you all about getting into the guts of pipelines and code rather than focusing on tools? Sounds like you're an automation rock star - let's talk! THE ROLE We're looking for a Software Developer in Test to join our ranks. You'll have a strong collaborative focus and a drive for continuous improvement, traits that'll see you play a key part in the R&D and implementation of strategic automation initiatives. We're all about enabling better practices for our Delivery Teams so they can develop high quality features that delight our customers. You'll be an experienced Agile advocate, with a strong QA/Development/DevOps background and a desire to iterate, innovate, and instigate quality-driven approaches and processes from a Left-Shifting angle. You'll have a breadth of knowledge in modern testing techniques and approaches, with depth and specialism in automation - maybe even in one or more other advanced areas too. You'll be an inspiring teacher, coaching and mentoring others to improve their automation skills and approach, and acting as a role model to develop the stars of tomorrow. This is a position of influence, with a strong focus on driving key initiatives and improvements to instil a Quality culture in QA roles and beyond. You will be comfortable working as a self-starting individual, but have a predominantly collaborative approach to implement and influence positive change in people and processes. The status quo bores you; you want to shake things up. This is the perfect opportunity to be a part of meaningful change in our company, and help drive a culture of excellence in everything we do. What we do: CDL are one of the UK's leading insurance software houses, we are a privately owned company that has experienced continuous year on year growth and we employ over 600 people at our campus in Stockport. We are a certified UK top employer by the Top Employers Institute and are constantly striving to provide our employees with the best working environment and conditions. We have a strong track record in the high volume retail insurance sector. We have spearheaded development in the aggregator, web and telematics space, including connected home, enrichment and self-service solutions. As a result, the company's robust and innovative technologies have enabled our customers to thrive in the highly competitive UK insurance marketplace. We've built a collaborative and creative culture where we employ agile techniques to deliver our pace-setting applications. We like to work in small, focused groups so you're always learning from people around you and you feel a part of the success of each project you are involved with.
Business Process Manager We are looking for a high performing Business Process Manager who has experience designing, implementing and managing a Business Process Management System that continually improves operational efficiency. You'll review business processes and the delivery of our products and services to our customers and partners in a cross functional role across all departments. Reporting directly to the executive team, you will report on KPI's and relevant metrics. You'll be a key influencer, promoting a culture of process improvement and possessing strong leadership qualities and commercial awareness. You'll display strong analytical skills and be experienced in using performance data to drive continuous improvement. As we move into the 'new normal', you will ideally have experience of evaluating and managing processes across both co-located and highly distributed teams. About CDL: CDL is one of the UK's leading software development houses, employing over 600 people at its campus in Stockport. It has a consistent track record in the high-volume retail insurance sector. CDL has spearheaded developments in the aggregator, web and telematics space, including connected home, enrichment and self-service solutions. As a result, the company's robust and innovative technologies have enabled its customers to thrive in the highly competitive UK insurance marketplace. We've built a collaborative and creative culture where we employ agile techniques to deliver our pace-setting applications. We pride ourselves on being part of a collaborative, inspiring working environment, with our employees at the heart of our company.
Service Desk Support Technician Are you a Service Desk Technician who enjoys solving problems? Do you have excellent customer service skills and are looking for a move into an IT Service Desk Role? We want to hear from you! As a Service Desk Technician, the key focus to your role will be to resolve CDL application and product incidents, reported by clients. Working to agreed SLA's you will provide thorough investigation to find the root cause of problems. You will help diagnose technical faults with the applications through resolution, within agreed SLA's. We are looking for a Service Desk Technician who has excellent problem solving skills with the ability to understand client problems and the impact it has on a client's activities. There will be a strong customer service focus to your role and communication skills are essential, ensuring you are building and maintaining excellent customer relationships. You will be responsible for assisting with incident and problem escalation, analysing information and identifying problems effectively, escalating to team leaders and managers where necessary. You will keep up to date with technology, be motivated in your own personal development, including setting goals and objectives aligned with the business values. About CDL CDL are proud to achieve the Top Employer 2019 for the third year running! We are looking for talented people to join us on our journey. CDL has established its position as a market leader in the highly competitive retail insurance sector by consistently creating powerful enterprise software solutions that deliver competitive and innovative advantage to our customers. We have built a collaborative and creative culture where we employ agile techniques to deliver our pace-setting applications. We like to work in small, focused groups so you are always learning from people around you and you feel a part of the success of each project you are involved with.