Senior Application Analyst Do you relish the opportunity to improve the end user experience and are driven to constantly improve on applications and processes? We are looking for a Senior Application Analyst to work as part of our end user services team who are responsible for supporting and developing all areas of IT applications/services for our internal userbase. What you'll do Your role as a Senior Application Analyst will assist the End User Service Manager in planning the roadmap to develop internal applications, act as a technical lead on projects and deployments. Championing the continued adaption of the Office365 platform, throughout the company, you will be an advocate for Office365. A key area to your role will be the continued development of Office365 along with other end user applications, this will include, design, configuration, performance, resilience and security. You'll have a passion for quality, striving for continuous improvement and work to best practises. As a Senior Application Analyst, you will act as a tech lead within the team and continually mentor and coach other team members. There will be some project management and analysis involved in the role, you will ensure project deliverables and provide technical analysis. To be successful in this role we need you to be able to fuse your technical aptitude with a product focus approach. You'll need to have led projects and be experienced in coaching and educating colleagues with their technical and non-technical skills. About CDL: CDL is one of the UK's leading insurance software houses, employing over 600 people at its campus in Stockport. It has a consistent track record in the high volume retail insurance sector, with clients including Ageas Retail, Swinton Insurance, Tesco Bank, iGO4 and John Lewis, to name a few. CDL has spearheaded developments in the aggregator, web and telematics space, including connected home, enrichment and self-service solutions. As a result, the company's robust and innovative technologies have enabled its customers to thrive in the highly competitive UK insurance marketplace. CDL is very much about innovation, excellence and collaboration. We've built a collaborative and creative culture where we employ agile techniques to deliver our pace-setting applications. We like to work in small, focused groups so you're always learning from people around you and you feel a part of the success of each project you are involved with. We pride ourselves on being part of a collaborative inspiring culture and the employees are the heart of our company.
AWS/Serverless Developer Are you a AWS/Serverless Developer who is looking to be part of a collaborative inspiring culture? Do you enjoy working with the latest technologies and promoting technology breakthroughs? We want to hear from you! As a AWS/Serverless Developer your role will be working in an Agile team with technologies such as Typescript, NodeJS, Angular, NoSQL and SQL databases. You will primarily be working with AWS Serverless technologies as well as having some involvement with Containers. You will share responsibility for researching into the feasibility of requests, creating a viable design and analysing requirements to provide input on viability. We are looking for a Software Developer who will design and develop complex software enhancements and new developments. You'll be passionate about keeping up to date with industry advances and promoting awareness. In addition, we are looking for someone who has awareness of security, such as OWASP. About CDL CDL has established its position as a market leader in the highly competitive retail insurance sector by consistently creating powerful enterprise software solutions that deliver competitive and innovative advantage to our customers. We've custom-built our own modern, open offices set in our own landscaped campus in Stockport, employing over 600 staff, providing for over 100 internet brands (Asda, Tesco, Money Supermarket, Swinton, AA, and Sainsbury's) to name a few. We pride ourselves on providing a positive and rewarding environment for our people. We have built a collaborative and creative culture where we employ agile techniques to deliver our pace-setting applications. We like to work in small, focused groups so you are always learning from people around you and you feel a part of the success of each project you are involved with.
Service Desk Technician - 2nd Line Are you a Service Desk Technician who enjoys solving problems? Do you have excellent customer service skills and are looking for a move into an IT Service Desk Role? We want to hear from you! As a Service Desk Technician - 2nd Line, the key focus to your role will be to resolve CDL application and product incidents, reported by clients. Working to agreed SLA's you will provide thorough investigation to find the root cause of problems. You will help diagnose 2nd line technical faults with the applications through resolution, within agreed SLA's. We are looking for a Service Desk Technician who has excellent problem solving skills with the ability to understand client problems and the impact it has on a client's activities. There will be a strong customer service focus to your role and communication skills are essential, ensuring you are building and maintaining excellent customer relationships. You will be responsible for assisting with incident and problem escalation, analysing information and identifying problems effectively, resolving 2nd line issues and escalating to team leaders and managers where necessary. You will keep up to date with technology, be motivated in your own personal development, including setting goals and objectives aligned with the business values. About CDL CDL are proud to achieve the Top Employer 2019 for the third year running! We are looking for talented people to join us on our journey. CDL has established its position as a market leader in the highly competitive retail insurance sector by consistently creating powerful enterprise software solutions that deliver competitive and innovative advantage to our customers. We have built a collaborative and creative culture where we employ agile techniques to deliver our pace-setting applications. We like to work in small, focused groups so you are always learning from people around you and you feel a part of the success of each project you are involved with.
Senior Agile QA Are you passionate about quality and testing software with an Agile mindset? Do you care about 'building the right thing' and 'building the thing right'? Does being part of an innovative culture inspire you? Then we want you! We're looking for a Senior Agile QA to join our ranks. With a strong collaborative focus and a drive for continuous improvement, you'll play a key part in supporting the implementation of strategic initiatives which enable better practices for our Delivery Teams to develop features that delight our customers. You'll be an experienced Agile advocate, with a strong testing background and a desire to iterate, innovate, and instigate quality-driven approaches and processes. You'll have a breadth of knowledge in all basic testing techniques, with depth and specialism in one or more advanced areas too! You'll ideally have some automation skills to flex, and love to advocate for new ways to do things. You'll be an inspiring teacher, coaching and mentoring others to improve their skills and acting as a role model to develop the stars of tomorrow. This is the perfect opportunity to be a part of meaningful change to our flagship and newer products, and help drive a culture of excellence in everything we do. The Role This is a position of influence, with a strong focus on supporting delivery of key initiatives and improvements to drive a Quality culture in Testing roles and beyond. You will be comfortable working as a self-starting individual, but have a predominantly collaborative approach to implement and influence positive change in people and processes. With proven expertise and experience in Agile, Quality, and Testing, you will cultivate and strive for a continuous improvement culture and demonstrate a true left-shifted, whole team approach to Quality. As a champion of the Testing Vision, you will provide everyday role modelling for other individuals; motivating, mentoring and helping others to develop their skills and to aspire to better themselves. You will embody CDL's values and be an ambassador for the company both internally and externally, with an active presence in the Testing community which in turn enables you to feed industry advances into our everyday working. You will not be happy with the status quo and will strive passionately to challenge, advance, and refine our collective successes and our people. You will actively advocate for quality being everyone's responsibility, and embed better practices, with a strong 'Test Pyramid' automation focus. Your consideration of quality extends beyond functional behaviour, encompassing non-functional capability such as performance and security. You will be technically competent; able to direct and contribute from a demonstrable position of knowledge. Your pastoral responsibilities will include cultivating an enjoyable, enthusiastic working environment, with a degree of 'just enough' line management to facilitate independent, positive and proactive staff.