Service Portfolio Manager CDL are looking for a Service Portfolio Manager to ensure clients are successful in their adoption and use of CDL solutions, by exceeding our targets for customer satisfaction. Working closely alongside other senior managers, we need an individual that can maintain and build on the service that differentiates us, as we enter our next phase of growth. What you'll do As Service Portfolio Manager, you will collaborate with both CDL and client business and relationship managers, bringing further depth to the service relationship to enable service delivery plans to be created and executed, aligned with the client's business profile and strategic objectives. We are looking for a strong leader and communicator who will develop direct reports through coaching and mentoring. Leading a Service Delivery team, you will have individual ownership of the strategic service relationship and oversight of accounts, executing senior escalations and service transition. Demonstrating a strong commercial awareness, you will constantly review new innovative approaches across industry sectors to enhance service efficiency whilst identifying opportunities for clients to increase their business volumes. Promoting the success of client services provided by service management across the company, is also a key aspect of the role. What we do: CDL are one of the UK's leading insurance software houses, we are a privately owned company that has experienced continuous year on year growth and we employ over 600 people at our campus in Stockport. We are a certified UK top employer by the Top Employers Institute and are constantly striving to provide our employees with the best working environment and conditions. We have a strong track record in the high volume retail insurance sector. We have spearheaded development in the aggregator, web and telematics space, including connected home, enrichment and self-service solutions. As a result, the company's robust and innovative technologies have enabled our customers to thrive in the highly competitive UK insurance marketplace. We've built a collaborative and creative culture where we employ agile techniques to deliver our pace-setting applications. We like to work in small, focused groups so you're always learning from people around you and you feel a part of the success of each project you are involved with.

Business Process Manager We are looking for a high performing Business Process Manager who has experience designing, implementing and managing a Business Process Management System that continually improves operational efficiency. You'll review business processes and the delivery of our products and services to our customers and partners in a cross functional role across all departments. Reporting directly to the executive team, you will report on KPI's and relevant metrics. You'll be a key influencer, promoting a culture of process improvement and possessing strong leadership qualities and commercial awareness. You'll display strong analytical skills and be experienced in using performance data to drive continuous improvement. As we move into the 'new normal', you will ideally have experience of evaluating and managing processes across both co-located and highly distributed teams. About CDL: CDL is one of the UK's leading software development houses, employing over 600 people at its campus in Stockport. It has a consistent track record in the high-volume retail insurance sector. CDL has spearheaded developments in the aggregator, web and telematics space, including connected home, enrichment and self-service solutions. As a result, the company's robust and innovative technologies have enabled its customers to thrive in the highly competitive UK insurance marketplace. We've built a collaborative and creative culture where we employ agile techniques to deliver our pace-setting applications. We pride ourselves on being part of a collaborative, inspiring working environment, with our employees at the heart of our company.

Senior DevOps Engineer Are you an experienced DevOps Engineer who is looking to work within a Micro-Services environment on the latest cloud technologies? Would you like to be part of an inspiring collaborative culture? What you'll do We are looking for a Senior DevOps Engineer who can drive the delivery of continuous pipeline and develop and support our AWS cloud environment. This is a technology driven role where your DevOps experience will aid us in designing, supporting, maintaining and configuring CDL products. You will be working with Microservices architecture, based in Amazon Web Services, integrating with Elastic Stack and monitoring tools. As a Platform Engineer, you'll be automating processes using Terraform, scripting in Python and Bash, creating EC2 instances or using Elastic Stack powerful features such as Kibana and Logstash. This is an ideal career opportunity for a Senior DevOps engineer who enjoys working within a collaborative, autonomous environment, whilst applying their wealth of experience. Online training tools are available, and we'd be happy to send you on conferences, training courses, to enhance your knowledge, and experience, where applicable. You will be supporting and improving current DevOps pipelines and working to automate current manual processes. Providing documentation and working with other team members to implement the solutions will be a key part of the role. About CDL: CDL are one of the UK's leading insurance software houses, we are a privately owned company that has experienced continuous year on year growth and we employ over 600 people at our campus in Stockport. We are a certified UK top employer by the Top Employers Institute and are constantly striving to provide our employees with the best working environment and conditions. We have a strong track record in the high volume retail insurance sector. We have spearheaded development in the aggregator, web and telematics space, including connected home, enrichment and self-service solutions. As a result, the company's robust and innovative technologies have enabled our customers to thrive in the highly competitive UK insurance marketplace. We've built a collaborative and creative culture where we employ agile techniques to deliver our pace-setting applications. We like to work in small, focused groups so you're always learning from people around you and you feel a part of the success of each project you are involved with.

Internal Vacancies Career development and progression within CDL is celebrated. All our employees, wherever they work are part of the CDL team and we want to keep our talented workforce in the business. If you are looking for a different experience or want to develop your skills in other areas - or are looking to stretch what you do at the moment even more then discuss your plans with your Line Manager during your performance review or one-to-ones.