Tech & Innovation Awards
CDL shortlisted

2nd August 2022

CDL has been shortlisted in the Technology Partner of the Year (ESG) category at the Insurance Times Tech & Innovation Awards 2022 for helping British Gas strengthen relationships with its customers and boost sales through proactive insurance technology.

Organised by Insurance Times, the awards celebrate UK general insurance technology and innovation, including projects, individuals and teams embracing emerging opportunities to improve customer experiences and enhance competitiveness.

CDL has been shortlisted for enabling British Gas to make personalised product recommendations, including attractive bonus discounts, to its existing boiler care customers by harnessing data and the use of proactive triggers. As a result, it has doubled direct channel sales of its home insurance within six months of launch and seen a 100% increase in conversion rates, with certain segments experiencing an increase of up to 250%.

There is also a standing for Integra Insurance Solutions Ltd, which is in the running for the Technology Innovation of the Year (Underwriting) award for their deployment of CDL’s Proteus solution along with integrations with data, analytics and pricing tools to enable the identification of new market segments and open up additional underwriting opportunities, with CDL supporting the entry.

Meanwhile, insurer and CDL client Freedom Group is recognised in the Best Use of Technology for Customer Experience (Claims) category.

Finalists will now be required to present to judges about why they deserve to win on Thursday 4 August, with the winners revealed at an awards ceremony at the Royal Lancaster hotel in London on 22 September.

You can view the full awards shortlisting here.