Sales and Finance Co-ordinator We are looking for a Sales and Finance Co-ordinator to administer the income generation processes. You'll administer the management of the sales order cycle up to sales invoicing, administering income queries and credit notes. We are looking for a motivated, resourceful and self-motivated communicator with exceptional attention to detail to join our finance team to add value and grow with our business. This is a great opportunity for someone who already has some sales and finance administration experience looking to develop further. If you have already achieved your AAT then great, if not, this is something we could look to support, in addition you will receive coaching and mentoring on the job. Working as part of our finance team you will work within an all-rounded sales and finance role, including providing credit control on a number of allocated accounts. As a Sales and Finance Co-ordinator you will assist in managing the sales order cycle, this will include actioning all internal log requests, creating quotations, sales orders and invoices and ensuring the quotes and order cycle runs are within the service levels. Your role as a Sales and Finance Administrator will include a number of other responsibilities such as: Sales invoicing Administrating Credit notes and sales queries Preparation of reports Maintaining Client administration Credit Control General duties such as dealing with post and ad hoc tasks. About CDL: CDL is one of the UK's leading insurance software houses, employing over 600 people at its campus in Stockport. It has a consistent track record in the high volume retail insurance sector, with clients including Ageas Retail, Swinton Insurance, Tesco Bank, iGO4 and John Lewis, to name a few. CDL has spearheaded developments in the aggregator, web and telematics space, including connected home, enrichment and self-service solutions. As a result, the company's robust and innovative technologies have enabled its customers to thrive in the highly competitive UK insurance marketplace.

Senior Developer - Digital Products This is an ideal opportunity for an experienced Senior Developer who is looking for an exciting project to work on implementing a new communication platform solution to a large client. What you'll do: As a Senior Developer, you will be working on our new flagship digital products. You will be closely involved in a project to deliver our state-of-the-art communication platform technology. This will involve utilising the latest in natural language understanding and deep learning technologies to build conversational interfaces. You will help to create new communication channels and modernise existing channels giving our customers an altogether more efficient contact centre platform with highly engaging user experiences and lifelike conversational interactions. With a strong collaborative focus and a drive for continuous improvement, you'll be a key part of the Development team as they work to implement features to delight our customers. As a Senior Developer, your positivity, drive and technical skills will help build amazing products. You will have the opportunity to get involved in the pipeline and deployment efforts for the solution. About CDL: CDL are one of the UK's leading insurance software houses, we are a privately owned company that has experienced continuous year on year growth and we employ over 600 people at our campus in Stockport. We are a certified UK top employer by the Top Employers Institute and are constantly striving to provide our employees with the best working environment and conditions. We have a strong track record in the high volume retail insurance sector, with clients including Ageas Retail, Swinton Insurance, Tesco Bank, iGO4 and John Lewis, to name a few. We have spearheaded development in the aggregator, web and telematics space, including connected home, enrichment and self-service solutions. As a result, the company's robust and innovative technologies have enabled our customers to thrive in the highly competitive UK insurance marketplace. We've built a collaborative and creative culture where we employ agile techniques to deliver our pace-setting applications. We like to work in small, focused groups so you're always learning from people around you and you feel a part of the success of each project you are involved with.

Senior DevOps Engineer Are you an experienced DevOps Engineer who is looking to work within a Micro-Services environment on the latest cloud technologies? Would you like to be part of an inspiring collaborative culture? We are looking for a Senior DevOps Engineer who can drive the delivery of continuous pipeline and develop and support our AWS cloud environment. This is a technology driven role where your DevOps experience will aid us in designing, supporting, maintaining and configuring CDL products. You will be working with Microservices architecture, based in Amazon Web Services, integrating with Elastic Stack and monitoring tools. As a Platform Engineer, you'll be automating processes using Terraform, scripting in Python and Bash, creating EC2 instances or using Elastic Stack powerful features such as Kibana and Logstash. This is an ideal career opportunity for a Senior DevOps engineer who enjoys working within a collaborative, autonomous environment, whilst applying their wealth of experience. Online training tools are available, and we'd be happy to send you on conferences, training courses, to enhance your knowledge, and experience, where applicable. What you'll do You will be supporting and improving current DevOps pipelines and working to automate current manual processes. Providing documentation and working with other team members to implement the solutions will be a key part of the role. About CDL: CDL is one of the UK's leading insurance software houses, employing over 600 people at its campus in Stockport. It has a strong track record in the high volume retail insurance sector, with clients including Ageas Retail, Swinton Insurance, Tesco Bank, iGO4 and John Lewis, to name a few. CDL has spearheaded developments in the aggregator, web and telematics space, including connected home, enrichment and self-service solutions. As a result, the company's robust and innovative technologies have enabled its customers to thrive in the highly competitive UK insurance marketplace. We have built a collaborative and creative culture where we employ agile techniques to deliver our pace-setting applications. We like to work in small, focused groups so you are always learning from people around you and you feel a part of the success of each project you are involved with.

Web Product Owner Are you a Web Product Owner who is looking to work within a client facing role working on new digital products? We are looking for a Product Owner to join our Digital product family working on a range of new and existing products. What you'll do: We are looking for a passionate Product Owner who will act as an ambassador for the product, you'll have a profound understanding of our customer and end user needs. Working within agile, multi-discipline squads you will inspire and support the software delivery team through high value deliverables. This is a client facing role where you will work with a range of our clients supporting the delivery of their digital products, including web changes and the top ten priorities. As a Product Owner, you will own the Product backlog, prioritising to maximise reward, managing stakeholder needs for development and measuring uncertainty and risk. You will ensure the Product Backlog is visible, transparent and clearly understood by the software delivery team. As a Product Owner, you will forecast and communicate the product roadmap and release projections. You'll actively provide demonstrations of new ideas and features to stakeholders and sponsors. What we do: CDL is one of the UK's leading software development houses, employing over 600 people at its campus in Stockport. It has a consistent track record in the high-volume retail insurance sector. CDL has spearheaded developments in the aggregator, web and telematics space, including connected home, enrichment and self-service solutions. As a result, the company's robust and innovative technologies have enabled its customers to thrive in the highly competitive UK insurance marketplace. We've built a collaborative and creative culture where we employ agile techniques to deliver our pace-setting applications. We pride ourselves on being part of a collaborative, inspiring working environment, with our employees at the heart of our company.

Platform Engineer Are you a Platform Engineer who enjoys working with the latest cloud technologies in a fast paced, challenging environment? Do you have a talent for troubleshooting problems, delivering new and innovative solutions and a desire to learn and develop yourself? We are looking for a Platform Engineer to support one of our core applications. We are a fast-paced operations team, responsible for building, configuring, monitoring and supporting solutions from development through to production. Automation is key to everything we do and we're looking for individuals to help us deliver this, you will use tools such as Puppet, Vagrant, Jenkins, Kubernetes and Elastic for a start. You'll be working alongside developers to help maintain a smooth delivery pipeline, project managers to deliver innovative solutions and service management to ensure solutions meet our client's expectations. Most of our applications are hosted on on-prem and self-hosted cloud solutions so you will get the opportunity to work within a cloud environment day in, day out! About us: CDL is one of the UK's leading insurance software houses, employing over 600 people at its campus in Stockport. It has a strong track record in the high volume retail insurance sector, with clients including Ageas Retail, Swinton Insurance, Tesco Bank, iGO4 and John Lewis, to name a few. CDL has spearheaded developments in the aggregator, web and telematics space, including connected home, enrichment and self-service solutions. As a result, the company's robust and innovative technologies have enabled its customers to thrive in the highly competitive UK insurance marketplace. We've built a collaborative and creative culture where we employ agile techniques to deliver our pace-setting applications. We like to work in small, focused groups so you're always learning from people around you and you feel a part of the success of each project you are involved with.

Agile Delivery Team Lead Are you an Agile Delivery Lead with strong knowledge of agile development practices looking to guide teams into innovative ways of working? Are you a result driven team lead looking to make an impact and drive the delivery to completion? THE ROLE We are a growing community of Agile Delivery Team Leads. Collectively we fulfil two important roles: Support, enable and coach the software development teams as day-to-day Delivery Leads, whilst managing the team's day to day delivery Provide line management to the software engineers in your teams, ensuring staff are able to progress in their chosen disciplines We want to expand by recruiting experienced talent. You'll share your passion for agile and experience in applying agile frameworks, whilst working as an Agile Delivery Team Lead for one or two development teams, you will be managing team's of up to 8 people. Some are established Scrum teams moving to Kanban, some are moving to Scrum for the first time, and some are forming entirely afresh around new products. Your role will primarily be to facilitate and enable the team's success. You'll support, guide, inspire, coach, and challenge the team, Product Owners and other stakeholders. You'll help the organisation as well as the team understand how to apply agile frameworks with rigour and wisdom, to build strong teams, to deliver quality software regularly and effectively, and above all, to satisfy customers. This is the perfect opportunity to be a part of meaningful change to our flagship products and help drive a culture of excellence in everything we do. You will embody CDL's values and be an ambassador for the company both internally and externally, with an active presence in the agile community which in turn enables you to feed industry advances into our everyday working. About CDL CDL is one of the UK's leading insurance software houses, employing over 600 people at its campus in Stockport. It has a strong track record in the high-volume retail insurance sector, with clients including Ageas Retail, Swinton Insurance, Tesco Bank, iGO4 and John Lewis, to name a few. CDL has spearheaded developments in the aggregator, web and telematics space, including connected home, enrichment and self-service solutions. As a result, the company's robust and innovative technologies have enabled its customers to thrive in the highly competitive UK insurance marketplace. We've built a collaborative and creative culture where we employ agile techniques to deliver our pace-setting applications. We like to work in small, focused groups so you're always learning from people around you and you feel a part of the success of each project you are involved with. We're looking for an Agile Delivery Team Lead to join our ranks to drive the delivery forward!

Software Developer in Test Are you passionate about quality and testing software with an Agile mindset? Do you care about 'building the right thing' and 'building the thing right'? Does being part of an innovative culture inspire you? Are you an automation rock star? Then we want you! We're looking for an Software Developer in Test to join our ranks. With a strong collaborative focus and a drive for continuous improvement, you'll play a key part in driving the implementation of strategic automation initiatives which enable better practices for our Delivery Teams to develop features that delight our customers. You'll be an experienced Agile advocate, with a strong testing background and a desire to iterate, innovate, and instigate quality-driven approaches and processes. You'll have a breadth of knowledge in all basic testing techniques, with depth and specialism in automation and in one or more other advanced areas too! You'll be an inspiring teacher, coaching and mentoring others to improve their automation skills and acting as a role model to develop the stars of tomorrow. This is the perfect opportunity to be a part of meaningful change to our flagship and newer products and help drive a culture of excellence in everything we do. THE ROLE This is a position of influence, with a strong focus on delivery of key automation initiatives and improvements to drive a Quality culture in QA roles and beyond. You will be comfortable working as a self-starting individual but have a predominantly collaborative approach to implement and influence positive change in people and processes. With proven expertise and experience in Agile, Quality, and Testing, you will cultivate and strive for a continuous improvement culture and demonstrate a true left-shifted, whole team approach to Quality. As a champion of the QA Vision and Automated Testing Strategy, you will provide everyday role modelling for other individuals; motivating, mentoring and helping others to develop their automation skills and to aspire to better themselves. You will not be happy with the status quo and will strive passionately to challenge, advance, and refine our collective successes and our people. You will actively advocate for quality being everyone's responsibility, and embed better automation practices, with a strong 'Test Pyramid' focus as well as a collaborative, cross-functional approach. Your consideration of quality extends beyond functional behaviour, encompassing non-functional capability such as performance and security. You will be technically competent; able to direct and contribute from a demonstrable position of knowledge. You will embody CDL's values and be an ambassador for the company both internally and externally, with an active presence in the Testing community which in turn enables you to feed industry advances into our everyday working. Key Responsibilities: Collaborative contribution to complex software deliveries and projects, including devising the approach to embed Quality and automated tests from the outset Support teams in the setup and configuration of automated tests in Continuous Delivery pipelines Leadership of other roles in matters of Automation, Agile, Quality and Testing Coaching, training, and mentoring of other roles in automation approach and skills Act as a role model and inspiration for all testing roles Hands-on automated testing activity, including assisting with the creation of stubs, mocks, and drivers Close collaboration with counterparts in other teams/departments to deliver common goals Implementation of key automation initiatives, and support of other key initiatives required, to deliver the Testing Vision Contribute to the shape and focus of the Automated Testing Strategy Evangelism and promotion of the Vision and Automated Testing Strategy to other departments and roles Support a customer-minded focus to our delivery approach, including understanding and advocating our customers' wants and needs Liaise with customers to foster strong collaborative partnerships and provide a degree of An established active profile (or willingness to build an active profile) in the wider/external Testing/QA community Act as an ambassador of CDL and CDL's values both internally and externally Cultivate an enjoyable, enthusiastic, and fun working culture To be involved in the entire Software Delivery Lifecycle To prevent the creation of defects in our software To work proactively to instil quality into our products and practices To embed modern testing and automation approaches as a part of a whole-team responsibility for quality To communicate and collaborate effectively in an Agile environment To drive an automation approach with the Test Pyramid in mind consulting/advice for their approaches when required

Service Desk Support Technician Are you a Service Desk Technician who enjoys solving problems? Do you have excellent customer service skills and are looking for a move into an IT Service Desk Role? We want to hear from you! As a Service Desk Technician, the key focus to your role will be to resolve CDL application and product incidents, reported by clients. Working to agreed SLA's you will provide thorough investigation to find the root cause of problems. You will help diagnose technical faults with the applications through resolution, within agreed SLA's. We are looking for a Service Desk Technician who has excellent problem solving skills with the ability to understand client problems and the impact it has on a client's activities. There will be a strong customer service focus to your role and communication skills are essential, ensuring you are building and maintaining excellent customer relationships. You will be responsible for assisting with incident and problem escalation, analysing information and identifying problems effectively, escalating to team leaders and managers where necessary. You will keep up to date with technology, be motivated in your own personal development, including setting goals and objectives aligned with the business values. About CDL CDL are proud to achieve the Top Employer 2019 for the third year running! We are looking for talented people to join us on our journey. CDL has established its position as a market leader in the highly competitive retail insurance sector by consistently creating powerful enterprise software solutions that deliver competitive and innovative advantage to our customers. We have built a collaborative and creative culture where we employ agile techniques to deliver our pace-setting applications. We like to work in small, focused groups so you are always learning from people around you and you feel a part of the success of each project you are involved with.

Service Desk Technician - 2nd Line Are you a Service Desk Technician who enjoys solving problems? Do you have excellent customer service skills and are looking for a move into an IT Service Desk Role? We want to hear from you! As a Service Desk Technician - 2nd Line, the key focus to your role will be to resolve CDL application and product incidents, reported by clients. Working to agreed SLA's you will provide thorough investigation to find the root cause of problems. You will help diagnose 2nd line technical faults with the applications through resolution, within agreed SLA's. We are looking for a Service Desk Technician who has excellent problem solving skills with the ability to understand client problems and the impact it has on a client's activities. There will be a strong customer service focus to your role and communication skills are essential, ensuring you are building and maintaining excellent customer relationships. You will be responsible for assisting with incident and problem escalation, analysing information and identifying problems effectively, resolving 2nd line issues and escalating to team leaders and managers where necessary. You will keep up to date with technology, be motivated in your own personal development, including setting goals and objectives aligned with the business values. About CDL CDL are proud to achieve the Top Employer 2019 for the third year running! We are looking for talented people to join us on our journey. CDL has established its position as a market leader in the highly competitive retail insurance sector by consistently creating powerful enterprise software solutions that deliver competitive and innovative advantage to our customers. We have built a collaborative and creative culture where we employ agile techniques to deliver our pace-setting applications. We like to work in small, focused groups so you are always learning from people around you and you feel a part of the success of each project you are involved with.

Java Developer Do you enjoy working collaboratively, championing agile/scrum best practise focusing on continuous integration and delivery, whilst facilitating problem solving? We are looking for a Java Developer who enjoys working within a Microservices architecture and within a community of practice. What you'll do: You will work in a scaled agile environment to develop insurance solutions to brokers, third parties as well as direct to the public. Broadly, the role is to implement user stories into fantastic features, using your code craftsmanship skills. Helping you develop your craft and pass on this skill is equally important to us. You will work collaboratively, championing agile/scrum best practise focusing on continuous integration, delivery, whilst facilitating problem solving. It's pretty fast paced here, we release software every 6 weeks, following an iteration of two, three weekly sprints. Automation is key part of what we do at CDL, you will use SOAP UI, Selenium to regroup and refactor, allowing quick changes to code, reducing duplication and improving maintainability. You will promote development best practise, and work autonomously in a squad, driving product growth. We're facing exciting growth at CDL, and continuous improvement is at heart of what we do. This is an exciting opportunity for a middleweight, or an experienced developer to join a rapidly growing organisation, investing significantly in its employees, and best engineering practises. We're looking for enthusiastic, and passionate developers with an attitude to learn, collaborate, aspire, continuously improve, and thoroughly enjoy what they do. If this sounds like you, and you're up for the challenge, then we would love to talk technologies with you. About CDL: CDL is one of the UK's leading insurance software houses, employing over 600 people at its campus in Stockport. It has a strong track record in the high-volume retail insurance sector, with clients including Ageas Retail, Co-Op, Sainsbury's Bank, Swinton Insurance, Tesco Bank, iGO4 and John Lewis, to name a few. Our clients range from direct insurers, brokers, financial institutes, retailers and aggregators. CDL has spearheaded developments in the aggregator, web and telematics space, including connected home, enrichment and self-service solutions. As a result, the company's robust and innovative technologies have enabled its customers to thrive in the highly competitive UK insurance marketplace. We've built a collaborative and creative culture where we employ agile techniques to deliver our pace-setting applications. We like to work in small, focused groups so you're always learning from people around you and you feel a part of the success of each project you are involved with.

Principal Software Engineer CDL is a well-established software house specialising in the retail insurance sector. We have a 40-year track record of innovation and success, with more than 100 major online brands such as Swinton, AA and Tesco Bank trusting us to deliver their insurance services. We are proud of our long history and privately owned status, which make for a strong sense of identity and community within our team. Our purpose-built new campus in Stockport houses over 600 staff and boasts facilities such as a subsidised restaurant and games room. We're growing and evolving. We use Scrum as the foundation of our development approach (scaled to around 10 teams on our larger products) and we aim to be a truly agile business, built around collaborative, empowered, and customer-focussed teams. We have a balance of established products and new developments, including complex enterprise systems as well as end user web portals and apps, and our 'open to all' dedicated incubator has already generated ground-breaking ideas that will help to change the insurance sector. What you'll do You will be working within our Software Engineering department as a Principal Software Engineer working with our cross-functional delivery squads utilising agile frameworks to deliver value to our customers. You'll be a key enabler for the department, driving the technical and development direction and implementing the target architectural designs throughout CDL. We encourage innovation and agility and look to embrace the latest technologies to provide ever increasing business benefits to our customers in the UK and beyond. You'll work closely with our Software Architect to ensure our products are developed the right way, delivering high quality software to meet customer and commercial needs in accordance with defined standards, CDL's architectural pillars, good practice and agreed deadlines, helping CDL deliver an exceptional customer experience. This will occasionally involve working outside the normal working day. You will be an ambassador for CDL, bringing new ideas into the teams and sharing knowledge internally and externally. There is opportunity to lead research and design activities in order to identify new and alternative technology solutions into the CDL products and services to meet business requirements in line with our strategy.

Strategic/Lead Product Owner CDL has established its position as a market leader in the highly competitive retail insurance sector by consistently creating powerful software solutions that deliver competitive and innovative advantage to our customers. We've custom-built our own modern, open offices set in our own landscaped campus in Stockport. We employ over 600 staff providing for over 100 internet brands (Asda, Tesco, Money Supermarket, Swinton, AA, and Sainsbury's) to name a few. We have built a collaborative and creative culture where we employ agile techniques to deliver our pace-setting applications. We are also proud to have achieved the Top Employee 2019 for the third year in a row. We like to work in small, focused groups so you are always learning from people around you and you feel a part of the success of each project you are involved with.

Technical Author Are you a Technical Author who is looking for a new challenging role? Do you enjoy working within an agile environment and looking to work as part of an innovative, collaborative culture? We are looking for a Technical Author who has experience within a software delivery function, who can contribute to the delivery of high-quality product documentation to our customers. You will be involved in a range of our software products and you will take real ownership of the production and maintenance of the product and user guides, release notes and product enhancements. Working closely with the product, development and support teams to create reference materials to understand features and functionality of the software. Joining our Service Management department, you will have a strong customer focus and excellent communication skills. We are looking for a Technical Author / Writer who can create and review technical documentation aimed at a variety of audiences, ensuring the correct language is applied. Your role will have a strong focus towards the continuous delivery, driving improvements you will ensure deadlines are met. About CDL CDL has established its position as a market leader in the highly competitive retail insurance sector by consistently creating powerful enterprise software solutions that deliver competitive and innovative advantage to our customers. We have built a collaborative and creative culture where we employ agile techniques to deliver our pace-setting applications. We like to work in small, focused groups so you are always learning from people around you and you feel a part of the success of each project you are involved with.

Internal Vacancies Career development and progression within CDL is celebrated. All our employees, wherever they work are part of the CDL team and we want to keep our talented workforce in the business. If you are looking for a different experience or want to develop your skills in other areas - or are looking to stretch what you do at the moment even more then discuss your plans with your Line Manager during your performance review or one-to-ones.