Agile Test Analyst Are you passionate about quality and testing software with an Agile mindset? Do you care about 'building the right thing' and 'building the thing right'? Does being part of an innovative culture inspire you? Then we want you! We're looking for an Agile Test Analyst to join our ranks. With a strong collaborative focus and a drive for continuous improvement, you'll be a key part of the Delivery Team as they work to implement features to delight our customers. You'll be an experienced Agile advocate, with a strong testing background and a desire to iterate, innovate, and instigate quality-driven approaches and processes. You'll know all the basic testing techniques and some of the advanced ones too! You'll get to flex your automation skills and perhaps even teach others what you know. This is the perfect opportunity to be a part of meaningful change to our flagship and newer products, and help drive a culture of excellence in everything we do. What you'll do To be involved in the entire Software Delivery Lifecycle To drive an automation approach with the Test Pyramid in mind To prevent the creation of defects in our software To work proactively with the team to instil quality into our products and practices To embed modern testing approaches as a part of a whole-team responsibility for quality To communicate and collaborate effectively in an Agile environment

Platform Engineer Are you a Platform Engineer who enjoys working with the latest technologies in a fast paced, challenging environment? Do you have a talent for troubleshooting problems, delivering new and innovative solutions, a desire to learn and develop yourself whilst supporting others? We are looking for a Platform Engineer to support our flag ship Strata applications and components. You'll build, deploy and support environments and applications. We are a fast-paced operations team, responsible for building, configuring, monitoring and supporting solutions from development through to production. Automation is key to everything we do and we're looking for individuals to help us deliver this, you will use tools such as Puppet, Vagrant, Jenkins, Kubernetes and Elastic for a start. You'll be working alongside developers to help maintain a smooth delivery pipeline, project managers to deliver innovative solutions and service management to ensure solutions meet our clients expectations. You'll be involved in: Developing, enhancing and supporting our cloud solutions, ensuring our cloud solutions are robust enough to be destroyed and re-built overnight without anyone noticing. Developing, enhancing and supporting our on-prem and self-hosted solutions, providing seamless service. Supporting LIVE clients with the aim to resolve issues as promptly as possible but with an eye on making things better. Using Elastic you will monitor platforms to ensure we have as much information available as early as possible. Supporting clients out of hours with Severity 1 issues and play your part in delivering upgrades throughout the night About us: CDL is one of the UK's leading insurance software houses, employing over 600 people at its campus in Stockport. It has a strong track record in the high volume retail insurance sector, with clients including Ageas Retail, Swinton Insurance, Tesco Bank, iGO4 and John Lewis, to name a few. CDL has spearheaded developments in the aggregator, web and telematics space, including connected home, enrichment and self-service solutions. As a result, the company's robust and innovative technologies have enabled its customers to thrive in the highly competitive UK insurance marketplace. We've built a collaborative and creative culture where we employ agile techniques to deliver our pace-setting applications. We like to work in small, focused groups so you're always learning from people around you and you feel a part of the success of each project you are involved with.

Junior Front End Developer CDL is one of the UK's leading insurance software houses, employing over 600 people at its campus in Stockport. It has a strong track record in the high volume retail insurance sector, with clients including Ageas Retail, Swinton Insurance, Tesco Bank, iGO4 and John Lewis, to name a few. CDL has spearheaded developments in the aggregator, web and telematics space, including connected home, enrichment and self-service solutions. As a result, the company's robust and innovative technologies have enabled its customers to thrive in the highly competitive UK insurance marketplace. There is also a subsidised restaurant and a games room. We have built a collaborative and creative culture where we employ agile techniques to deliver our pace-setting applications. We like to work in small, focused groups so you are always learning from people around you and you feel a part of the success of each project you are involved with. WHAT YOU'LL DO Do you like solving problems and have the tenacity to overcome any difficulties put in your path? You will be an innovator who aspires to being the best whilst conceptualising, creating enhancement of websites. You will adore writing code and be committed to helping your product owner achieve their ideals. You will create web solutions, whilst collaborating with your team members working in an Agile driven environment. This is an ideal role for an enthusiastic junior level developer to join a fast-paced organisation, focusing on front-end technologies, progressing their career and learning new technologies along the way.

Service Delivery Leader CDL has established its position as a market leader in the highly competitive retail insurance sector by consistently creating powerful software solutions that deliver competitive and innovative advantage to our customers. We've custom-built our own modern, open offices set in our own landscaped campus in Stockport, employing over 600 staff, providing for over 100 internet brands (Asda, Tesco, Money Supermarket, Swinton, AA, and Sainsbury's) to name a few. There's also a subsidised restaurant and a games room. We've built a collaborative and creative culture where we employ agile techniques to deliver our pace-setting applications. We like to work in small, focused groups so you're always learning from people around you and you feel a part of the success of each project you are involved with. What you'll do As Service Delivery Leader you will be expected to manage and support delivery of service to CDL clients. You will work with support teams to meet agreed service levels for Live and UAT by championing and prioritising client support incidents, through to resolution and restoration of service. You will maintain effective and regular communication with clients to provide a high level of professional customer service, via regular conference calls and scheduled site visits. You will be expected to effectively handle client escalations of high impacting incidents. To do this successfully, you will need to gain a good understanding of CDL applications, CDL clients and their business needs. You will be in direct contact with senior internal and external clients, representing CDL on scheduled conference calls, face-to-face meetings and Client Service Reviews. Your responsibilities will include maintaining effective communication with clients at operational and senior management levels. Champion and prioritise client support issues within CDL. Align client service activities with corresponding roles in Commercial departments and Project Management. Schedule regular visits to clients to build and maintain relationships and understand client issues. The service delivery leader will also be responsible for Client Service Improvements working with the teams within Service Management to achieve SLA's. If you have experience in Client Service Management, have successfully delivered client service improvements and have excellent communication skills, we would like to hear from you.